Terms of Service — ProposalDrop

These Terms of Service ("Terms") govern your access to and use of ProposalDrop at https://proposaldrop.app (the "Service"), operated by Vinaveda Studios LLC ("Company," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2. Account Registration

You must create an account to access the Service. You can register using email and password or Google OAuth. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Description of the Service

ProposalDrop is a software-as-a-service platform that enables freelancers to:

Create professional proposals using AI-powered generation
Send proposals to clients with shareable links
Collect legally binding e-signatures on proposals
Generate invoices from signed proposals
Collect payments from clients via Stripe
Track proposal analytics (views, opens, signatures)

4. Subscription Plans and Billing

4.1 Plans

The Service offers a free tier with limited usage and a Pro plan at $12 per month. Features and limits for each plan are described on our pricing page and may change with reasonable notice.

4.2 Billing

Pro subscriptions are billed monthly in advance through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis. All prices are in US dollars unless otherwise stated.

4.3 Refund Policy

Subscription fees are non-refundable for service periods that have already begun. If you cancel your Pro subscription, you will continue to have access to Pro features until the end of your current billing period. No partial refunds are issued for unused portions of a billing period. If you believe you were charged in error, contact us at support@proposaldrop.app and we will review your case.

4.4 Price Changes

We may change subscription prices with at least 30 days' written notice (via email or in-app notification). Price changes take effect at the start of your next billing period after the notice period.

5. Your Content

5.1 Ownership

You retain full ownership of all content you create, upload, or generate through the Service, including proposals, invoices, client information, and other materials ("Your Content"). We do not claim any ownership rights over Your Content.

5.2 License to Us

You grant us a limited, non-exclusive, worldwide license to host, store, display, and transmit Your Content solely for the purpose of providing and improving the Service. This license terminates when you delete Your Content or your account.

5.3 AI-Generated Content

Proposals generated using our AI feature are created based on your input using Anthropic's Claude AI. You are solely responsible for reviewing, editing, and approving all AI-generated content before sending it to clients. We do not guarantee the accuracy, completeness, or legal sufficiency of AI-generated proposals.

6. Acceptable Use

You agree not to use the Service to:

Violate any applicable law or regulation
Send fraudulent, deceptive, or misleading proposals
Infringe on intellectual property rights of others
Transmit malware, viruses, or harmful code
Attempt to gain unauthorized access to the Service or other users' accounts
Use the Service to harass, abuse, or harm another person
Scrape, crawl, or use automated means to access the Service without our written permission
Resell, sublicense, or redistribute the Service without authorization

We reserve the right to suspend or terminate accounts that violate these terms.

7. E-Signatures

The Service provides e-signature functionality to facilitate agreement between you and your clients. E-signatures collected through ProposalDrop are intended to constitute legally binding signatures under the Electronic Signatures in Global and National Commerce Act (ESIGN Act) and the Uniform Electronic Transactions Act (UETA). However, we do not guarantee that e-signatures will be enforceable in all jurisdictions. You are responsible for determining whether e-signatures meet the legal requirements of your jurisdiction and use case.

8. Payments and Stripe

Client payment collection is facilitated through Stripe. You must connect your own Stripe account to collect payments. Your use of Stripe is subject to Stripe's own Terms of Service. We are not responsible for payment disputes between you and your clients, Stripe fees, chargebacks, or payment failures. We do not hold, process, or have access to client funds.

9. Account Termination

9.1 By You

You may cancel your subscription and delete your account at any time from the Settings page in your dashboard. Upon cancellation, your Pro subscription will remain active until the end of the current billing period. Upon account deletion, your data will be removed in accordance with our Privacy Policy.

9.2 By Us

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, fail to pay subscription fees, or if we are required to do so by law. We will provide reasonable notice where possible, except in cases of serious violations. Upon termination for cause, you may lose access to Your Content. We recommend exporting your data regularly.

10. Intellectual Property

The Service, including its design, code, features, branding, and documentation, is owned by Vinaveda Studios LLC and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service. The name "ProposalDrop" and our logo are trademarks of Vinaveda Studios LLC.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any defects will be corrected. We do not warrant the accuracy of AI-generated content or the enforceability of e-signatures in your jurisdiction.

12. Limitation of Liability

To the maximum extent permitted by law, Vinaveda Studios LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claims arising under these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Vinaveda Studios LLC from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Service, Your Content, your violation of these Terms, your violation of any third-party rights, or disputes between you and your clients.

14. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware. You consent to the personal jurisdiction of such courts.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notification at least 30 days before the changes take effect. Your continued use of the Service after the effective date of updated Terms constitutes acceptance. If you do not agree with the updated Terms, you must stop using the Service and delete your account.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vinaveda Studios LLC regarding the Service, superseding any prior agreements.

18. Contact Us

If you have questions about these Terms, contact us at:

Vinaveda Studios LLC
Email: support@proposaldrop.app